Reference

What Governs Your Account on gamepols

These terms set out how your account works, what we collect, how we use it, and what rights you hold as someone using gamepols where local law permits. Availability depends on your region and applicable Indonesian law.

Account TermsData & PrivacyDANA, OVO, GoPay Wallet UseEligibility by RegionContact Your Rights
gamepols What Governs Your Account on gamepols
CONTACT CHANNELS

Reach Us About Any Legal or Policy Matter

If you have a question about your rights, want to request your data, or need to dispute a transaction recorded against your DANA, OVO, or GoPay wallet, our support team is the direct path. We handle policy queries through the channels below — use the one that fits your situation.

Team online

Live Chat

Open the chat widget from your account dashboard. This is the fastest path for account-specific policy questions, wallet disputes, or identity update requests.

Email Support

Send your legal or data request to our support email address shown in your account settings. We aim to respond within one business day for documented requests.

Account Help Centre

Your account dashboard includes a help section covering data access requests, wallet verification steps for DANA and OVO, and how to close your account if needed.

DATA AND SECURITY

How gamepols Handles Your Data and Account Security

We built our data and security practices around the account flows you actually use — mobile login, e-wallet top-ups, and live session access. Here is what that means in practice for you.

Cookies and Session Tracking

We use cookies to keep your session active and remember your wallet preference between visits. You can clear cookies from your browser or app settings at any time without losing your account.

Account Security Measures

Login is protected by OTP verification sent to your registered phone number. Any change to your account email, phone, or linked wallet triggers a fresh identity check before it goes through.

Data Retention Policy

We keep transaction records — including DANA, OVO, and GoPay payment logs — for the period required under applicable financial rules. Once that period ends, records are deleted from active systems.

Requesting Your Data or Deletion

You can request a copy of the data we hold on your account, or ask us to delete it, by contacting support through live chat or email. We verify your identity first, then action the request.

Common Questions About Legal Terms on gamepols

These are the questions we get asked most often about account rights, data, and policy on gamepols. If yours is not here, reach us through live chat or the help centre in your account.

These terms apply to anyone who opens an account on gamepols where local law permits. Eligibility depends on your region and applicable Indonesian law, not just account registration.

We collect your registration details, login activity, and payment records tied to DANA, OVO, or GoPay transactions. We collect only what is needed to run and verify your account.

Yes. Contact support via live chat or email, confirm your identity, and we will prepare a record of the data we hold. We action verified requests within a reasonable timeframe.

Open a chat from your account dashboard and provide your DANA, OVO, or GoPay transaction reference. Support will cross-check the payment log against your account and respond with findings.

We do not sell your data. We share payment information only with the wallet providers — DANA, OVO, GoPay — needed to process your transactions, and only to the extent required.

After account closure, we retain transaction records for the period required by applicable financial rules. Once that period ends, your data is removed from active systems.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.